Become a Certified Customer Experience Expert
This popular Customer Experience course teaches you the increasing importance of Customer Experience Management. Quickly grasp how to track and analyze the changing nature of your digital customers, create feedback loops and fully embed the customer experience within your business.
WHAT WILL I LEARN?
- Fundamentals of Social Selling
- Finding and Targeting Prospects
- Attracting Customers
- Increasing Engagement
- Closing and Retaining
- Customer Experience: Agility and the Changing Nature of Customers
- Designing CX: Placing the Customer at the Center
- Optimizing CX: Authenticity and Involving Customers
- Measuring CX: Data, Metrics, and Visualization
Globally recognized certification in 1 month!
81% of graduates have been promoted upon completion of one of our courses and 53% see an increase in earnings.
↗ 4 Interactive Modules.
↗ Associate Level Certification.
↗ 8 Hours self-paced learning content.
↗ FREE DMI Membership included.
↗ Practical Toolkits and Templates.
Request More Information
We'll send more course details to your email, including a special offer only available during March.
Join over 170,000 members around the world, working for some of the world’s top companies using DMI to keep their careers and skills relevant.
iCreate Institute is the exclusive partner of the Digital Marketing Institute for the Caribbean. We are a publicly traded company listed on the Jamaica Stock Exchange. Visit our website www.iCreateEDU.com for more information